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Our Blog

Our blog is a place to engage in a conversation about how business can benefit from online marketing.   Social Media, SEO, Paid Search Results, and more........    We share tips, tricks, current news, new technology, fun facts, and more.

6 Landing Page Designs Steps and 8 Campaign Killers to Avoid

Tracey Saunders - Monday, April 22, 2013

Free Webinar Session With 6 Landing Page Designs Steps and 8 Campaign Killers to Avoid

 If your landing pages aren't converting visitors to customers, they could be suffering from one of the “8 Campaign Killers You Can Easily Avoid.” The Internet in 2013 is a very unforgiving environment; once you lose a potential customer’s attention, they are likely gone forever.

 So don’t forget to join us this Thursday, April 25th for our free webinar “Landing Page Love…6 Essential Steps You Need to Know.” We’ll discuss proven strategies that will improve your landing pages and convert more visitors to paying customers (which means more money!).

 After the webinar, all attendees will receive a complimentary Executive Summary highlighting key takeaways as well as our exclusive “26-Point Landing Page Checklist.”

 

Topic: “Landing Page Love…6 Essential Steps You Need to Know”

Date: Thursday, April 25, 2013

Time: 11:00AM - 12:00PM (EDT)

Register: https://www1.gotomeeting.com/register/824345448

 

Note: Be sure to put Robert Saunders or Tracey Saunders when prompted to specify who referred you to this webinar.

 If you have any questions, give me a call. I look forward to seeing you at the webinar.

 Regards,

Tracey and Robert

WSI Analytical Internet Marketing

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How an OKC Moving Company Had Their Best Month in Over 5 Years.

Tracey Saunders - Tuesday, April 02, 2013
Editors Note: I ran across our Client Solution that was recognized at WSI's annual global conference in Orlando and thought I'd share.  It's a great story of how we changed the future of an Oklahoma City company and it's the greatest satisfaction we can get!     

Client Solution of 2012

Able Movers has been in the moving business for over 30 years.  They are an honest and reputable company, run by family.  When we walked in the door, they were fed up with the high costs and poor results of working with.... a large yellow pages provider.  They were spending $275 per month for a website and as much as $5,000 a month in advertising.  They were ready for a change.  We started with Pay Per Click and then launched a new website in October 2011 with an online “Quick Quote Form” that transformed their business.   

Need:  A new website with an effective way for people to access Able Movers and for Able Movers to connect with people looking for his services. 

Pain: Their website was owned and built by large yellow pages provider.  It was outdated, not user friendly, poor content, poor conversion rate and they owned his domain and had control of his website.  They were paying $275 per month for site.

Solution:  We created and built a new website.  We pulled the top performing keywords out of the paid search campaign history and used the keywords within the content.  We created an online quote form whereby a potential customer can fill out and submit the form.  Able Movers receives the form submission via e-mail, determines the price and calls or e-mails the potential customer with the exact quote.

The quote form has been a huge success for Able Movers.  On average, they receive over 100 quotes a month and roughly 5 on regular business days.  WSI has made it easier for customers to contact him and get quotes, giving him access to people looking online.  The online quote has simplified their work load.

This is from the owner:

“I’ve got a lot more business. Our average move has doubled.  Was $400 to $500, now $845”

“Before we booked moves 2 to 3 days in advance, now we are booking a week to week and a half.”

“We have to turn customers down.  We have a better quality of customer."  

“Before on a Saturday when I came in, I would have 2 or 3 calls to return.  Now I have 6 to 10 leads to follow up on.”

Since working with WSI Analytical Internet Marketing, Able Movers has experienced their best month in over 5 years.  They told us at our last meeting, “you guys have helped us so much, we owe you so much”.

From the owner:

“I searched the world over for someone to help me understand, educate and advise me about the internet.  It was a dead end for over a year.  Then you guys came along.  I feel I was at the right time at the right place.  Everything fell into place.  It has been a positive experience.  Everything we have done has an on-going positive effect.  Everything keeps going up”


With the PPC Advertising we provide for Able Movers, they have over 548,000 impressions, 8,000 visits, 3,281 web events and 1,618 phone calls.  They remain our loyal client for over 2 ½ years!   

If you would like to know if we can help your business, give us a call.  Tracey          

                                

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February Inside Edge Newsletter: Content Marketing in 2013

IC Site - Wednesday, February 20, 2013

  Year 2012 saw an increased focus on content marketing. There was a marked rise in the number of small and medium businesses adopting integrated content marketing strategies to engage with customers and prospects. We also saw increased adoption of trends such as responsive Web design, geo-tagging, targeted content distribution, propensity for visual content, and emergence of integrated content marketing tools and techniques. 

  In 2013, we are likely to see these trends gain traction. The increase in the number of customer touch-points has introduced several new complexities for marketers. Content strategies will need to accommodate the multi-device ecosystem that consumers are using to access content. Irrespective of the device used, marketers need to develop content structures that enable optimal viewing experience to content consumers. HTML5 is still a year away from its official launch. In the meanwhile, website design needs to be more responsive to the viewer’s screen size. 

Stay Updated on Content Marketing

• The increasing demand for audio-visual content and the easy availability of devices that enable anytime access to video content will make it necessary to invest in this content format. 
• The increasing popularity of Pinterest among consumers is an opportunity to repurpose your existing as well as new content as a visual medium. 
• Look at ways to utilize Instagram and make your consumers your content generators and gain maximum marketing mileage.
• Advancements in marketing automation systems, its integration with social media platforms, and complexity of measurement tools have enabled the ability to understand content effectiveness. This has made it possible to make your content marketing strategy more targeted. 
• Integrating content marketing mechanisms with your CRM system can provide insights that will enable you to develop contextual content. This can enable greater interaction with potential as well as existing customers. 

Keep Up-to-date with Google – They are Driving the Conquest for Content
Google is undoubtedly steering the content marketing ship, as it has done in past years. The latest Panda updates give a glimpse into what we can expect in this direction. Not only has it clearly indicated that only quality content will work but it has also highlighted the growing prominence of social media in the larger scheme of things. Search experience optimization (SXO) is the new SEO. Ensure you stay updated about developments in the Google world to stay abreast of the latest trends in the content marketing space. 

Google is also your best friend if you want to know what your competitors are publishing or to be alerted about newsworthy events in your industry. You can use these as idea sources for your own content development. 

Trends: Expansion of an Application Driven Web (HTML5) and Video Marketing
Predicted to be the future of the Internet, HTML5 may prove to be a game changer. The growing preference for the audio-visual medium is likely to receive a surge with HTML5’s built-in video support capabilities. The ease with which HTML5 enables content sharing will only give a fillip to this growing trend.


Embrace Integration

Develop a Complete Content Strategy
Businesses looking at content marketing as a means towards increased online credibility should put on a publisher’s hat. You need to create roles such as ‘chief content officer’ or ‘content strategist’. This function will work with your sales, solutions, and marketing team to understand what your customers want and how you can make your content standout. Look at ways to:

o Create an editorial calendar and prepare a strategy to update your content regularly 
o Integrate your strategy across all content dissemination mediums including print, digital, and social media
o Create an inventory, identify and close gaps, and prepare a plan to reuse relevant content
o Prepare a strategy to improve your reach across social media channels. The larger your network, the more likely it is that your content will reach the intended recipients.
o Measure and analyze the impact of your content. Understand which content is driving the highest levels of engagement with your prospects and customers, and then plan to optimize in this direction.

Integrate SEO, Social, PPC and other Digital Tactics
Develop a consistent message across all your content assets. Use social media to promote your content across multiple channels. Leverage its growing importance in search engine optimization (SEO). Visually express ideas and populate your LinkedIn, Tumblr, Pinterest, Facebook, Google+, and Instagram accounts. 

Convert your text content into interesting presentations that can be uploaded on SlideShare and other similar sites. Then share the link through your social media channels and blogs. Integrate social sharing across all your online marketing assets. 

Content is the Lifeblood of Online Marketing
Readers will only visit your blog or website or video channel if your post fresh and compelling content on a regular basis. Reuse your content across all channels. Convert multiple blogs into an ebook or vice versa. Articles and white papers can be converted into multiple blogs. And all of these artifacts can be re-purposed into an audio-visual format or a podcast or webinar. This will help you reach various types of audiences and increase your online visibility.

Question: How can I ensure that my content is interesting and valuable to my target audience?   

Answer:  Whether your content is on a web page, a blog, a facebook update, or in a tweet, always write your content with strategic intent. If your goal is to inform or persuade, here are 3 top rules that will help make your content sizzle with your readers. 

#1 – Be genuine! As in any other relationship, sincerity is important. And your marketing efforts are exactly that: the goal of creating a mutually beneficial relationship. Being honest is generally a good rule of thumb to follow, and it should always be your intent to earn your readers’ trust! Be conscious of your voice, your message, and your corporate brand. 
#2 – Be relevant! The information you’re sending out needs to be interesting to your readers, so make it relevant. Know what you’re writing and understand what is useful to your readers. 
#3 – Educate. Teach your readers something they didn't already know or write about something that resonates with them. Offering your reader something new and providing value will make your company a worthwhile source. 

Contact us to get the right advice and assistance in planning your content marketing strategy.


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How Do Customers Make It In Your Door

Tracey Saunders - Saturday, January 12, 2013
As Customer Lobby blogger, Ted Paff describes in his post, consumers do research and take multiple paths to get to your door. He goes on to say that  some ask their friends for a suggestion; some ask a professional in a related field; some search online.  Asking for referrals/suggestions is as old as recorded history.  In a recent survey, Customer Lobby members estimated that 40-50% of new customers came from referrals.

But what about the other half?  What do they do first when they need a [insert your industry here]?  Not surprisingly, they search online.  But what do they look for?
#1 – They read your reviews

46% look for and read reviews about your business as a first step.  Even if they started with a Google search, 40% of them will first seek reviews from around the web and 60% will seek Google reviews first.  Reviews are now “table stakes” for a local business.

Your prospects are often finding your reviews through a branded search (i.e. typing you your company name and “reviews” into a search bar).  We track the keywords that searchers use to find Customer Lobby reviews pages and, by far, the most common search terms are “[insert company name] reviews” and “[insert industry name] reviews”.

#2 – They go to your website

30% of prospects first go to your website.  If your website is their first stop, its a good bet that your reviews will be their second stop.  This is a great opportunity to provide them a link to your best review content.  Check out our reviews as an example.

Regardless of how they get there, building your review asset is now as important (or more) than any other digital asset you have.

Need help?  WSI is an authorized partner of Customer Lobby and can get you started with a free reviews account!  We can also show you a demo and success stories!

 

Read the article here.

 

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Another reason to consider Social Media for your business

Robert Saunders - Friday, September 28, 2012

If you’re not engaged in Social Media, you’re business won’t be around in 5 years!

 

That’s a pretty audacious statement.  So if I’m going to be so bold, I better be able to back it up, right?  So here goes.  

 

We’re social animals.  We like to know about the people we engage with, whether it’s on a casual level or if for business.   We want to establish a level of trust for people and businesses before we invite them into our lives, or perhaps even our homes.   Before the evolution (or revolution) of online social tools like Facebook, LinkedIn, Twitter, and Pinterest,  our social engagement was defined by our neighbors and circle of friends.   If we needed a doctor or dentist, we would ask around and listen to what a few people had to say.   If we needed a plumber, painter, or other service provider that we might allow into our homes, perhaps even while we we’re away, we would ask our social circle for their valued opinions and reviews.

Before social media, our “social realm” was pretty small.   It consisted of those family and friends that were immediately around us.  And our word-of-mouth requests were usually limited to just a few people.   Consequently, the weight that we gave to the recommendations from friends and neighbors was considerable.   So what has changed with the advent of social media?   In a simplified view, social media has dramatically expanded our reach beyond just a few people in our immediate circle.    Before social media, our word-of-mouth reach consisted of our friends and neighbors.   Today, word-of-mouth reviews and comments about your business can literally reach millions.  People are listening to what others say, and providing their opinions and experiences more than ever.   Whether you are engaged in social media or not, your potential customers are.  And most likely they are talking about your business.

So imagine this scenario.   You are a homeowner looking for a reliable painting company.    You do a Google search for painting contractors in your area.    From the first page search result, you get a list of local companies to choose from.   From that list you might narrow the choices to a few; let's say three.  

  • Of the three companies, one is not engaged in social media.   There are no comments or reviews; they are practically invisible.    
  • The second company has many reviews published across the web, and comments posted on the social sites.  Unfortunately, they are mostly negative and the companies owners choose to ignore what is being said.   They are in a state of denial.   
  • The third company is engaged.   They routinely publish information about their services, including how-to tips and guides for DIY'ers.   Many people comment on the company, almost all of which are positive and appreciative of the value they receive.   And the company routinely joins in the conversation.  

So the question is this.   Which one of these companies are you going to hire, and which will be out of business in 5 years?  You decide.

 To learn more about the impact of social media, we recommend reading Socialnomics by Eric Qualman.

 Robert Saunders is a Digital Marketing consultant serving Oklahoma City and beyond.

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Guest Blog Post

IC Site - Saturday, September 22, 2012

LinkedIn and Your Reputation… 1 Free Tip

As a digital marketing firm here in Orange County, we often work with individuals whose names are heavily associated with their brand, such as an attorney, or a consultant or a doctor (or a digital marketer). One thing I can tell you with absolute certainty is in these cases those individuals names are searched on as much as the industry keywords associated with their brand.

When it comes to your online reputation, control whatever you can.

Here’s the Tip:

Your LinkedIn profile is exclusively yours… you control what’s on it. If you can get it to show up in the search results for your name, you just took control of one more piece of your online reputation.

Here’s How:

  • Make sure that your profile is at 100% completion. There is a bar in the upper right hand side that tells you how far you have to go.
  • Ask your network for Recommendations (you need at least 3 just to get to 100%). Get as many as you can.
  • If your name is popular (like John Smith) try using your middle name or initial in your profile, or even associate it with your geographic location
  • Whenever possible, link to your LinkedIn profile from blog postings, your company website…wherever you can. It’s those incoming links that indicate popularity to the search engines and bolster your search results.
  • Link to it from other social media like Google Plus and Facebook and Twitter.

Chuck Bankoff Director of Web Services for Kreative Webworks, Inc. and is a Digital Marketing Consultant, Speaker, Author and Trainer in Orange County California.

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How to stay top of mind to your customers for next to nothin'.

Tracey Saunders - Tuesday, September 04, 2012

In the never ending battle of keeping your business top of mind to clients and prospects when they are ready for their next purchase, we have a new product to tell you about.   It is called Retargeting.  I was visiting with a fellow WSI Internet Consultant and this is what he told me about his clients that are currently running Pay Per Click campaigns: 

“I think it make sense for all search campaigns to have Retargeting.  You spent $3-$25 per click to get someone to your site.  Why not spend another $6-$8 per thousand impressions to remarket to those exact same people over the next 30 days following their visit.  Using our Total Banner Now, you get 3 great flash banner ads for only $950.  They are great!”

By running a Retargeting campaign, whenever someone visits your site, either directly or thru the PPC campaign, they will be “retargeted” for 30 days anywhere in the world.  That’s how Retargeting works.  It gives the impression that you are a huge marketer.   Anyone doing PPC should also be doing Retargeting with it. A $250 campaign has lasted over 100 days for a WSI client. 

 

We can get your business started today and you can start seeing results sooner than you think!

Contact Tracey or Robert for more info.

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Local Search for Local Business

Robert Saunders - Thursday, February 16, 2012

Local Search - Local Customers for Local Businesses

For most of us, our business is local, and we look locally for new customers. More importantly, our customers are local, looking for the local services or products we provide. So how do customers find our businesses? Let's face it; it's not the phone book any more. Most of us will search the internet before we crack open the book. Besides, many of us (me included) don't even take the plastic wrap off the book when we find it on the front porch. And fewer business are spending their marketing dollars on the many phone books that people don't even open anymore. So if the Internet is now the place where people find the things they need or want, how do we make sure that our business is the one people find first?

"If you're not found online, it's like having a store front without a sign. People will walk right past your front door and not even know you're there. And they'll keep walking straight to your competition."

So back to the question at hand; how do customers find us? The answer is that we are not so much found as we are delivered. Search engines and directories provide an answer to a question asked by people looking for something. The most successful search engines, like Google, pride themselves in delivering the most relevant result to a search. In fact they're fanatical about it. They know that their livelihood rests on providing the most relevant result. So if we want to be found, we have to convince the search engines and online local directories that we deserve to be delivered to people looking for us.

Enter the Local Search Specialist. Trying to convince the search engines and directories can be a daunting task that requires many hours and an understanding of how these providers work. And let's face it; we're in the business of operating our business. Everything else can be a costly distraction. So engaging a Specialist can be well worth the investment. It's a fact that the cost of acquiring a new customer by utilizing the internet can be a fraction of the cost of traditional marketing methods, such as the phone book. Talk to your Local Search Specialist to find out how.

 

By  Robert Saunders, WSI Analytical Internet Marketing

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Search Habits - Google vs. Phone Book

Robert Saunders - Thursday, December 15, 2011

How our habits have changed. Google vs. the Phone Book.

You may have heard statistics about how many people don’t even pick up the phone book anymore (fifty percent), or how the phone book may soon be phased out entirely.   But what is really behind this shift in the way we find goods and services in our local markets?

Let’s start with a short walk down memory lane.  Prior to the “World Wide Web”, we let our “Fingers do the Walking”.    The first step was to open “the book” and find the category that best fit what we were looking for.   This, however, could sometimes be a frustrating exercise.   For example, if you needed to rent a tuxedo for the high school prom, you might open the book to the section beginning with T’s, yet not find a category for Tuxedos.   So you had to change your search and maybe look under Apparel.   You may have found that category but then you had to sort through countless irrelevant ads and listings, and still not find what you were looking for.   You could try Clothing and find everything from winter ski clothes and second hand shops to lingerie and swimwear.   Add to that the confusion of all those listings which gave a store name and number only with no description of what they provide.   You could easily waist hours calling stores that seemed promising but not find what you really need.    Then somebody got smart and decided that one phone book was not enough.   Now you had to thumb through several books to find what you were looking for.  Oh Gads!

Ok, let’s return to today; a much simpler and convenient time to be alive.   You need a Tuxedo for the prom?  No problem.  Just Google it and then shabam, you’ve got a ton of choices in an instant; all relevant to what you started looking for.   You might even find a map to get there, or perhaps you could go ahead and order it from your kitchen table and have it sized right and delivered to your front door.  Oh how times have changed.

But to end here is to tell only half the story.    You see, not only has searching for goods, services, and information gotten much easier, the way we think about searching has changed.   Our minds are adapting to new and ever changing methods for gaining knowledge.    And our expectations for gaining that knowledge whenever and wherever we want are becoming more difficult to fulfill.   In other words, the more we know, the more we want to know.   The addition of newer technologies, like mobile search for example, is a result of our insatiable desire to know more.   We can only imagine what the future holds but we should be confidant that it will serve our need to be engaged and to add to our wealth of knowledge.   Our task at WSI Analytical Internet Marketing (AimHigh) is to help you deliver your knowledge………

Going back to the Phone Book is not an option!

 

Robert Saunders
WSI Analytical Internet Marketing, LLC

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Social Media and Change Management

Robert Saunders - Friday, December 09, 2011

Managing Social Media.  Times are changing, are you?

You might recall that way back in the 90’s, one of the buzz words in business was “Change Management”.    Executives and managers were realizing that change was inevitable.  Business could either let change happen on its own course, or they could engage in the changing environment and strategically adapt their business to meet new challenges.   If you think about it, the one constant in business is change, and nothing has changed so dramatically as how we interact socially.

We hear constantly from business owners that they refuse to engage in social media because (1) they perceive that it will consume their time, and (2) that it is mindless and irrelevant.    This approach to social media ignores some very dramatic changes in how consumers chose to engage with your business.  

First, as social animals, we like to talk to others about our positive and negative encounters.   Before the internet, one individuals reach was limited to just a few friends and neighbors.   But oh how that has changed!   The reality today is that one individual has the power to reach millions.   Just ask United Airlines what happened when they broke one man’s guitar.   As of the date of this post, this one man’s message on Youtube has reached over 11,000,000 people.  Astounding!   Whether you are engaged or not, people are likely talking about you and your business online and people are listening.

Second, social media has changed the way we shop for the goods and services we want or need.   Before social media, we had to rely on how businesses advertised their products.   Through slick marketing and promotion, we were sold on products and services by the image the advertiser wanted us to perceive.      Truth in advertising was something we had to take on faith. Word of mouth was limited to our closest friends and neighbors.  But again, oh how things have changed!     Today, people like to engage in the conversation that is going on about us.   One individual now has the ability to express his or her (re)views to potentially thousands or millions of people.   Shoppers are being conditioned to seek the words of others regarding our goods and services.   They naturally gravitate away from those that have overly negative conversations about them and towards those that are favorable.  

Another interesting change in this mix happens when we chose not to engage in social media, or to otherwise remain invisible.    Take as an example an automotive repair shop.   We’ll certainly avoid a shop that has a bad reputation for poor service or questionable tactics.   A shop with this kind of reputation likely has plenty of online conversations that will warn us away.   On the other hand, if other consumers give a particular shop a good vote of confidence, we’ll likely give them a try.   But as consumers, if we have a choice between the shop that is engaged and has a good online reputation, and one that can’t be found at all, where are we likely to go?   Having no visible presence online is almost as bad as having a bad reputation.

So as consumers change in the way they engage businesses, businesses have an opportunity to either manage that change and position themselves as the consumers choice, to not engage and allow negative conversation to drive consumers away, or to remain invisible.   It’s your choice to change.

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